Teva® Canada offers a limited one year warranty. It applies to manufacturer defects only. Any items sent to Teva® Canada that are past the one year purchase date will be evaluated on a case-by-case basis. If your item meets warranty criteria, Teva® Canada can offer an exchange or credit, but we do not perform repairs.
Items not covered under this warranty:
- Products over 1 year old from date of purchase
- General wear and tear
- Excessive wear or misuse/abuse
Items returned for an evaluation will be processed in the order they are received. Evaluations can take 1 to 3 weeks. If a warranty return is accepted, exchanges will be shipped via standard Ground at no cost to the customer.
Please click the following link and complete the form online. Once you submit the form, remember to print it and include it inside the box along with a copy of your invoice showing the date of purchase.START A RETURN